Privacy Policy

Tanlak Turizm ve Ticaret A.Ş.

1. Purpose of the Policy

This Personal Data Processing and Protection Policy (“Policy”) has been issued by Tanlak Turizm ve Ticaret A.Ş., acting as the data controller, in compliance with Law No. 6698 on the Protection of Personal Data (KVKK), in order to protect the fundamental rights and freedoms of individuals, particularly the right to privacy, and to define the principles and procedures concerning the processing of personal data.

This Policy outlines our commitments to process personal data lawfully, fairly, and transparently in the course of offering our services and managing our operations.

2. Scope of the Policy

This Policy applies to all personal data processed by Tanlak Turizm ve Ticaret A.Ş., whether collected in written, oral, or electronic form. It encompasses data obtained from customers, suppliers, business partners, employees, and any third parties interacting with our company, including through our websites and reservation systems.

3. Legal Basis for Processing

Personal data is processed in accordance with the lawful bases outlined in Article 5 and Article 6 of KVKK. These include:

The data subject’s explicit consent
The performance of a contract
Compliance with a legal obligation
Protection of vital interests
Legitimate interests pursued by the Company

4. Purposes of Processing Personal Data

Personal data may be processed for the following purposes:

To carry out reservation and accommodation services
To communicate with customers and fulfill service requirements
To conduct marketing, promotion, and campaign activities with prior consent
To comply with legal obligations and regulations
To ensure operational, financial, and legal security
To improve service quality and customer satisfaction
To fulfill contractual obligations with business partners and service providers
To manage accounting, invoicing, and auditing processes

5. Methods of Data Collection

Personal data is collected through various means including but not limited to:

Our hotel reservation systems
Online forms and booking platforms
Telephone calls, e-mails, or in-person interactions
Security cameras within the premises (CCTV)
Third-party travel agencies and platforms, if applicable

6. Data Retention

Personal data is retained for the duration required to fulfill the purposes outlined above or for the periods required under applicable laws and regulations. After the expiration of this period, the data is deleted, anonymized, or destroyed securely.

7. Transfer of Personal Data

Personal data may be transferred, in accordance with KVKK Articles 8 and 9, to:

Regulatory and supervisory authorities
Our consultants, legal advisors, and business partners
Technology and cloud service providers
Financial institutions and authorized third parties

8. Data Subject Rights

Under Article 11 of KVKK, individuals have the right to:

Learn whether personal data is being processed
Request information about the processing
Learn the purpose of processing and whether it is being used in accordance with that purpose
Know the third parties to whom data is transferred
Request correction of incomplete or inaccurate data
Request deletion or anonymization of personal data
Object to any adverse outcome resulting from automated data processing
Request compensation for damages in case of unlawful processing

Requests regarding the above rights may be submitted in writing to our registered office or via the designated communication channels on our website.

9. Contact Information

Tanlak Turizm ve Ticaret A.Ş.
Address: Firuzağa Mahallesi, Çukur Cuma Caddesi No:45, Beyoğlu / Istanbul
Email: info@hammamhane.com
Phone: +90 530 844 21 91